Conducting the Reference Interview

Conducting the Reference Interview

Streaming Video - 2014
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Learn the stages of a reference interview and the behaviors necessary to conduct a successful reference interview. Produced with a content committee of reference librarians and trainers. The program also discusses the unique challenges of online reference interviews. "Although an online reference interview is a lot like that done in-person, the librarian needs to be also be able to emulate the unseen visual cues while conveying a sense of personality," according to Joe Thompson, previous project coordinator of Maryland ask us now!, and member of the content committee. “This valuable training resource presents a great deal of very useful information.” - School Library Journal. --“A terrific training tool for all types of libraries. Highly recommended.” - Video Librarian.
Publisher: [San Francisco, California, USA] :, Kanopy Streaming,, 2014.
Branch Call Number: eVideo kanopy
Characteristics: 1 online resource (1 video file, 30 min. 32 sec.) : digital, stereo., sound, color
video file,MPEG-4,Flash
digital
Additional Contributors: Kanopy (Firm)

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