Today more than ever, job candidates make initial contact with prospective employers via the telephone. Phone interviews are often the most unexpected facet of job interviewing, yet they are fast becoming the standard for employers when narrowing the pool of applicants and determining who will be invited for in-person interviews. This handbook covers: Mastering the faceless interview ; Being prepared no matter when they call ; How to prepare, what to say, and when to say it; How to establish and protect your professional presence over the phone; How to get to the next step, the live interview.